On behalf of JL Properties, Inc. and our entire building staff, we extend a warm welcome to you. We are delighted to have you as our client and will do everything possible to make your tenancy enjoyable and rewarding.

The Tenant Handbook is intended to be a resource for the various services and amenities that are offered through JL managed properties, as well as the general procedures in place at our modern office centers.

Communication is the most crucial element for a successful Landlord/Tenant relationship. To ensure effective communication, we at JL Properties, Inc. request you designate a “tenant representative” as the contact between your company and the management office staff. Your tenant representative will be responsible for making requests or reporting problems as well as conveying important information from our office. We suggest that all communication from your company to the management office and from the management office back to your company, be channeled through your tenant representative. Your tenant representative needs to have authorization to request and approve any work that would be billable to the Tenant.

As always, we enjoy hearing from you! Please contact us directly with any specific questions or comments you may have regarding the information that you find in this guide. We look forward to a long and enjoyable partnership.

Operating Instructions

Navigation

You move through the tenant handbook just as you would a traditional Internet site. It’s as simple as pointing and clicking. The main page features a Table of Contents that provides links to each Chapter. Upon entering a Chapter, you will find links to the specific information provided in that chapter’s Sub-Sections. You may return to the Table of Contents or Chapter Overview at any time by clicking the clearly labeled link on every page.

Updates

The tenant handbook is updated on a regular basis, so please be sure to periodically check for updates and new information. In order to keep you abreast of your property’s operations, we have included a monthly Building Calendar and Announcement Board. Here, you will find information regarding scheduled maintenance and events taking place at the property.

If you are having trouble accessing the handbook or need assistance, please e-mail or call the Management Office.